19th – 20th September 2017 |
Hilton Wembley, London

Media Center

Video

Case Study: Capitalising on the Mobile Moment

Dean Murphy from IBM reveals the importance of mobile apps and how they can make a mobile moment. He discusses the importance of understanding why your company creates mobile apps, and warns of some of the most common pitfalls that can reduce ROI, including:
  • Testing
  • Dealing with complex integration
  • And security 

Matthew Berardi: Smartphone vs. Ruggedised Device Selection - Choosing The Right Devices For Your Field Workforce

Matthew Berardi, FedEx Ground discusses the key criteria to take into consideration when choosing mobile technology for the field workforce. Matthew also comments on the smartphone vs. ruggedized device debate, and outlines how to overcome the challenge of managing multiple mobile deployments across an enterprise.

Panel Discussion: Embed Innovation into Your Mobile Strategy

Panellists from PepsiCo and Thomson Reuters discussed the emergence of the role of the chief mobility and chief innovation officers in driving innovation in mobility. All agreed that there’s much innovation to be taken from the consumer world and applied to enterprise mobility, but that solutions must be simple and intuitive to make sure they help people work more efficiently.

Divya Mahajan: Taking An Enterprise Wide Approach To Mobility

Divya Mahajan, Philips International joins IQPC Exchange to discuss the consumerisation of mobility and overcoming the challenge of integrating new mobile technology with legacy systems across the business.

Infographics

Focusing On The Future: What Are The Challenges and Opportunities in Enterprise Mobility?

We surveyed our global network of enterprise mobility leaders who are implementing mobile technology for their workforce, to find out what their biggest challenges are for the next 12 months and more specifically, what they will be investing in to overcome them. The results are revealed in Focusing On The Future: What Are The Challenges and Opportunities in Enterprise Mobility?

PDF

The Global State of Enterprise Mobility

With an exclusive foreword by Dr Brian Laughlin, Technical Fellow, Technical Architecture and Strategic Planning at The Boeing Company and Advisory Board member for the Enterprise Mobility Exchange and other key industry insights from Google, GE Capital, Coca-Cola T-Mobile and British American Tobacco; the brand new The Global State of Enterprise Mobility: A Look to the Past, Present and Future report gives a deep insight into the investment priorities and challenges  of leading enterprise mobility and IT professionals.

Video

Royal Mail Interview: Making Investments in Enterprise Mobility

Richard Law, IT Director, Mail Operations, Royal Mail joined the Enterprise Mobility Exchange to share exclusive insight into Royal Mail’s mobility initiatives, and to give his views on the rapidly evolving enterprise mobility market – including the consumerisation of IT, mobile strategy, BYOD and mitigating mobile security risk.

Interview: Didier Audoor, Domain Manager, Belgacom

Didier Audoor, Domain Manager, Belgacom explains how the Belgium telecoms company is bringing a lot more enterprise mobility technology into their workspace, as more employees are using tablets on the field. He highlights how Belgacom successfully increased the satisfaction rate within the organisation to 80% in a period of 2 years and explains the successful launch of 4G, but acknowledges that the limits of wireless carriers and technology are unknown.

Interview: Neil Pawsey, Senior Product Information Manager, Crossrail

Neil explains the current enterprise mobility initiative which is underway at Crossrail and his role in demonstrating mobile innovation. There is a challenge around consumerisation of mobile IT due to the invasion of consumer products, but this is not a valid answer to keep saying no to BYOD– as there has to be a middle ground of bringing those devices into organisations.

He also speaks of the current challenge to businesses, as IT can be a block against enterprise mobile technology and that part of the business needs to agile and become and enabler. Other big challenges include culture, change management and user-acceptance and Neil gives some tips on how to get around these.

Interview: How Centrica Are Optimising Investments in Enterprise Mobility

Alan Fairhurst, Field Applications Development Manager, Centrica joined the Enterprise Mobility Exchange to share exclusive insight into Centrica’s mobility initiatives, and to give his views on the rapidly evolving enterprise mobility market.

Interview: Alexey Rykhva, Global Program Manager, Proctor & Gamble

P&G is undergoing a productivity program and is in the early stages of their mobility journey. In this video interview Alexey Rykhva, Global Program Manager at P&G explains the basic pilots that have been carried out globally.

Their successes to date have been equipping 5,500 members of their sales team with mobile technology and they are looking at expanding that to 3rd party agencies to ensure their partners are equipped with mobile technologies. The main challenge is there is no one single platform that they can invest in and they are using a strategy of using an ecosystem instead of relying on one vendor.

Interview: Michel de Goede, Strategy Consultant/ Enterprise Architect, Alliander CIO Office

Michel de Goede, Strategy Consultant/ Enterprise Architect, Alliander CIO Office, explains their key enterprise mobility strategies, which is to enable employees to be able to work more at home. Security does remain a challenge for the organisation and this has been helped by making the distinction between IT security and information security. Michel explains their current security policy. He also highlights how they are making the transition from doing too much with various mobility platforms to employees using more of their own software.

Podcasts

Driving Enterprise Mobility Change Within John Lewis

Paul Coby, IT Director at John Lewis joins IQPC Exchange to discuss how mobile technology has helped John Lewis deliver best in breed service increased operational efficiency and productivity. Paul also discusses how John Lewis are joining up their legacy systems to be able to build customer facing systems across the board.

Infographics

Top 4 Key Investment Priority Trends

Ahead of our 2017 Investment Priority Report, we have compiled our research from 2014-2016 to find out what the top 4 investment proirities have been.

Interested to know if your proirorites were the same? Download now!

If you would prefer to recieve this by email, contact us now on exchangeinfo@iqpc.com  or call +44 (0) 20 7368 9484 quoting “Mobility US - Top 4 Investment Priorities” 

Reports

2016 Post Event Report

The Enterprise Mobility Exchange 2016 brought together CIOs, VPs and Heads of Mobile, Field Service, IT, Fleet Management and Operations from enterprises across UK.

This report compiles all of the facts, stats and figures into one. Here’s just a taster of what you will get;

  • The top take-aways
  • Interviews from our exclusive speaker panel
  • Key attendance statistics
  • Investment priorities 

Video

Create apps that empower your workforce

Hear from BT, the BBC, and Heathrow Airport on how to they have created apps that empower their workforce and enable them to stay relevant when faced with disruptive technology. Moderated by Nick McQuire from CCS Insight, they address questions such as-
  • What does mobile first mean?
  • How do you manage feedback of user experience?
  • What makes your enterprise apps successful? 

Where Does Mobility Sit on a CIO’s Agenda?

Nick Capell, CIO of Parcelforce Worldwide, joins IQPC Exchange to discuss the position of Mobility on a CIO’s Agenda. He talks about the role of the CIO in setting an enterprise mobility strategy and identifies the market trends having the biggest impact on this role today. Next he talks about how the advance in mobile device technology is impacting on IT strategy, spending and architectures, and pinpoints where he sees the main threats and opportunities for the business as the workforce and the consumer become increasingly mobile. Nick identifies the optimum devices to employ for a field service workforce – explaining the key functionalities to look for when choosing devices. Finally, he explains how best to go about managing and using data to your company’s advantage, particularly given the ever-increasing amount of unstructured data coming from multi-channel sources, including social media.

Podcasts

How Starbucks Got a Handle on Mobile Technology

Robert Teagle, EMEA IT Director, Starbucks joins Enterprise Mobility Exchange to discuss how mobile technology has helped Starbucks achieved best in breed customer service, increased operational efficiency and productivity and challenges. He also discusses what the solution provider community – enterprise mobility and beyond - can do to help address these challenges.

PDF

Making Your Sales Team More Effective and Efficient: Streamlining Through Mobile

Up to 23% more firms now report that they achieve targets when employing a mobile sales strategy than those who do not have a mobile strategy in place, say Aberdeen Research.This whitepaper considers how the use of mobile technology and the development of mobile apps can be used to support a sales team, to ensure sales conversion rates are increased more often and more efficiently.According to Yankee Group, companies that use mobile business apps are able to increase sales conversion rates by as much as 26%. Find out why mobile apps will become essential tools within your business and sales team, by downloading this paper today.

Video

Case Study - Building a High Performing Mobile Website

Robert Camp, Chief Information Officer at Royal Bank of Scotland shares his experiences of implementing a mobility program in order to building an international community that keeps employees connected on a global scale. He takes us on a whistle-stop tour of his successes and failures in striving for this.
  • He encourages you to think really clearly about whether your mobile collaboration tools work for everyone within your organization
  • Think long-term, be prepared to migrate to a different system in the future
  • Keep the product as simple as possible and be prepared to lose users if you change the functionality of a well-used product

Case Study by Oracle: Enterprise Mobility at Digital Speed

Suhas offers his insight as the VP of Mobile Strategy and Product Management at Oracle into the digital transformation, advocating that mobile is at the heart of it. He talks about the challenges these bring to organizations trying to embrace mobility, including:
  • Building a backend big enough to support mobile apps, apps that often require complicated back ends.
  • Creating apps that create the highest quality user experience
  • Reducing time to market to see the results of your apps quickly
  • Measuring the success of B2C apps by gaining a full understanding of usage

Case Study: Creating an Agile Mobile Experience for Your Employees

Imran Younis shares the value of looking at the problem you are trying to solve before jumping straight to finding solutions. He explains that your product will be much more effective if you seriously consider how it will be used and what its value is to the end user. Watch the presentation here to find out how Laterooms.com has found success by doing this. 

PDF

5 Reasons to Emphasize Mobility

How is your company going to navigate its challenges? Changes in technology make it difficult to stay relevant. Active mobile devices now outnumber the world’s human population, and mobile web traffic has now overtaken PC traffic in some countries. That’s crazy! As a result, companies need mobility to keep up. With 50 billion connected things on the horizon for 2020, the only sane way to leverage these major leaps in technology is through the help of a Managed Mobility Services (MMS) provider like MOBI. See why mobile-focused companies outperform their peers. Check out why you should emphasize mobility in 2016.

Video

360° Educating Talk- Cybersecurity Addressed by Law Enforcement Agencies

Nick Savage from the FBI and Jan Ellermann from the Europol DPO offered us their insider perspective on security in a digital world. In a mobile world apps are an integral part of life, but they make it all the more difficult to keep your data secure. What are the implications of this for your business critical data when BYOD is becoming increasingly commonplace?